Privacy Policy
Your privacy matters. This explains what we collect and why.
Who We Are
This website is operated by Steps Star Trading LLC, Shop 12, Al Barsha, Dubai, UAE, United Arab Emirates. You can reach us at [email protected]. We are the controller of the personal information described below.
Information We Collect
- Contact and delivery details you provide at checkout: name, phone number, email (optional) and address.
- Order information: the items you buy, amounts, and order history.
- Basic technical data your browser sends (for security and to keep the site working).
Card Payments
Card payments are processed securely by our payment provider, Network International (N-Genius Online). Your full card number, expiry and CVV are entered on the provider's own secure page — we never see or store your full card details. We only retain safe information such as the card brand, the last four digits, the payment reference and the amount, so we can service your order and issue receipts.
How We Use Your Information
- To process, deliver and support your orders.
- To contact you about your order (by phone, WhatsApp or email).
- To meet legal, tax and accounting obligations.
Sharing
We share information only with the parties needed to fulfil your order — for example our delivery courier and our payment provider — and only as required by law. We do not sell your personal information.
Your Rights
You can ask us to access, correct or delete your personal information. Contact us at [email protected].
Changes
We may update this policy from time to time. The latest version always appears on this page.